Support

App help

We can help if you cannot open the app, did not receive your result, have trouble with a quiz, or something is not working as expected.

Account, data, and privacy

You can ask for help accessing, correcting, or deleting data you shared with us. Include the email you used with Serenity so we can find your information faster.

Emotional safety

Serenity is not a substitute for medical, psychological, or emergency care. If you are in crisis or may harm yourself, seek immediate professional help or call a local emergency line.

Before you email us

• Tell us which device you use and which iOS version you have.
• Include the quiz link or name if the problem happened during a result.
• Do not send passwords, bank details, or sensitive medical information.